Employment Opportunities at British Council

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

We are recruiting to fill the positions below:

Job Title: People Operations Administrator

Location: Abuja, Nigeria
Department: Human Resources
Contract type: Fixed Term
Duration: 12 Months
Pay band: 4

 Role Purpose

  • The Nigeria People Operations function will handle specific transactional work that requires a significant degree of expertise and country and/or region-specific knowledge (pay and payroll; tax; pensions; onboarding / exiting; mandatory reports; contracts).

Challenges & Accountabilities

  • This role requires a clear understanding of HR process, service proposition, and policies in order to deliver effectively.
  • You will contribute to the implementation of the new HR Op Model, providing feedback to the relevant HR functions to drive continuous improvement.
  • You will also build and manage key relationship with the People Advisory and SSC functions ensuring a smooth flow of communication.
  • As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time.

Main Accountabilities

  • Delivers a range of administrative services within agreed HR procedures, to maximise quality, continuity and efficiency
  • Maintains accurate HR and payroll records (as applicable) and drafts routine and some non-standard documentation, reports or financial analysis/reconciliations
  • Performs straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings/results accurately and appropriately to support effective maintenance of HRIS and payroll systems
  • Notifying employees of their new compensation following the annual review. It may include the generation of letters/statements and the distribution of these to employees alongside their reward conversations.
  • Carrying out relevant activities in relation to change to recurring/assignment related allowances in the system. This includes awarding, amending, calculating or ceasing an employee’s allowance entitlement in the system, and notifying them of the change.
  • Recognises and understands the impact of incidents arising (e.g. complaints, resourcing problems, logistical or technical difficulties) and proactively alerts the team leader to any issues of concern that are likely to impact service delivery or customer experience.
  • Proactively communicates and liaises with others (inside and outside the British Council) to ensure effective coordination and delivery of events, services and activities
  • Actively builds an established network with internal stakeholders across the wider department, unit or region to enable effective resolution of issues when they arise
  • Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards.
  • Provide support to the recruitment hub in the management of recruitment and selection of staff, according to corporate and equal opportunity standards with adherence to local employment laws
  •  Supporting the recruitment process by ensuring relevant pre-employment checks and onboarding are carried out in accordance with the provisions of local legislations.

Role Specific Skills

  • Education to First Degree level
  • Ability to use and adapt written and verbal communication skills to suit a variety of different audiences
  • Experience of running payroll
  • Experience working in HR and using HRIS
  • Systems knowledge (Excel, Word, Power Point, Payroll and HRIS)
  • Exceptional attention to detail.


  • Degree in Human Resources or a relevant professional HR qualification
  • Experience in an international environment
  • Experience of working in a remote team
  • Experience of working with HR Shared Services
  • Ability to use and adapt written and verbal communication skills to suit a variety of different audiences.

NGN6,154,368.00 (per annum).

Application Closing Date
4th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online





Job Title: Human Resource Business Partner, Exams

Location: Lagos
Department: Human Resources
Contract type: Fixed Term
Duration: 12 Months
Pay band: 6

Role Purpose

  • To partner with the exams business in the delivery of Exams HR services in line with corporate standards.
  • The post holder will support the Senior People Advisor and Country Exams Director and undertake specific work within HR to support the effective management of the British Council operation, focusing on our Exams operations.

Role Context

  • The HR function is an integral part of Business Support Services team. The HR Business Partner Exams will make contributions to the successful management of HR by managing day to day operations as well as providing vital support to all exams (SBU) team members.
  • S/He will contribute to the on-going development of British Council Nigeria as a high-performing country operation, modelling the values and principles of a collaborative, integrated and mutually supportive team.
  • This post is instrumental in ensuring that all HR procedures and policies are adhered to and that operational teams are knowledgeable about, and compliant with, the HR embedded within their business as usual processes.

Main Accountabilities

  • To work with the recruitment hub in the management of recruitment and selection end-to-end processes for the Exams SBU.
  • To ensure that managers carry out recruitment and selection according to corporate and equal opportunity standards ensuring adherence to local employment laws. Ensuring utilization of the HRIS; e-recruitment in the selection of new staff.
  • To support Head of HR on the delivery of corporate HR strategies and plans. To ensure HR plans, issues and failings and risk are actively managed and reported to Senior People Advisor for reporting at FCCF and ERMF meetings.
  • To ensure adherence to Information Knowledge Management standards of the team.
  • To promote a culture of learning, knowledge sharing and teamwork by aiding collaboration and creating models for change management.
  • To assist in arranging regular training on recruitment & selection, performance management etc.
  • In consultation with Senior People Advisor, to receive and respond to inbound employee relations enquiries.
  • To maintain an up to date record of employee relations issues
  • In consultation with Senior People Advisor, to provide guidance, consultation and assistance to Line Managers and Staff on matters relating to employee disciplinary actions.
  • Provide professional coaching/mentoring/guidance to internal customers and HR colleagues, to manage non-routine HR issues or guidance to implement project and change plans.
  • To assist Line Managers in ensuring that their team performance management system operates to corporate standards and guidelines.
  • Assisting the Senior People Advisor to ensure BC Nigeria’s strategy identifies and responds to EDI
  • To prepare operational budgets. Ensuring value for money in the procurement of services on behalf of the team.

Role Specific Skills:

  • Education to First Degree level
  • About 3 years experience in HRM in a multinational organisation
  • Proven track record in HR Management
  • Ability to demonstrate understanding of best practice in HR processes and systems
  • Excellent commercial acumen and understanding of business strategy and practices
  • Knowledge of Nigerian Labour law.


  • HR qualifications: CIPM, CIPD, SHRM,
  • Managing change.

NGN9,185,747.00 (per annum).

Application Closing Date
4th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  • Must have the right to live and work in the location the role is based.
  • A connected and trusted UK in a more connected and trusted world.


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